XSS FAQ

Is there any countermeasure available? If the countermeasure is available, when will the countermeasure be taken?
The countermeasure has been taken. Please contact the dealer at the purchase.

Is there any problem with specific browser? (Browser dependencies)
There are no Browser dependencies.
There is no vulnerability if our products are not accessed (via the command center) while accessing other web sites.

Is there any problem in OS/device-specific? (OS dependencies)
There are no OS/device dependencies.
There is no vulnerability if our products are not accessed (via the command center) while accessing other web sites.

Explain the specific workaround when it is necessary to access other web sites.
When accessing our products (via the command center) and other web sites at the same time, it is possible for this vulnerability to exist. Please do not access other web sites when accessing our products (via the command center).

What is the vulnerability of XSS? Please explain the details.
When accessing our products (via the command center) and other web sites at same time, it is possible for this vulnerability to exist.
There is a possibility for information interception from other web sites, when simultaneously accessing another site when connecting to our products (via the command center). There is no vulnerability if our products are not accessed (via the command center) while accessing other web sites.

How to confirm whether or not my browser is accessing other web sites?
Please check that no web browser, except the one accessing our products (via the command center) are activated or no separate tabs for the web browser are opened.


Please explain the specific example of the impact of this vulnerability.
When accessing our products (via the command center) and other web sites at same time, it is possible for this vulnerability to exist.
Information interception from other web sites when accessing our product (via the command center) and other web sites simultaneously is possible. There is no vulnerability if our products are not accessed (via the command center) while accessing other web sites.

If anti-virus software is installed, can this vulnerability be eliminated?
Preventing this vulnerability using anti-virus software is not possible. There is no vulnerability if our products are not accessed (via the command center) while accessing other web sites.

During the job, other sites must always be accessed. What is the solution?
The firmware measure is ready. Upgrade the firmware version as a countermeasure.
There is no vulnerability if our products are not accessed (via the command center) while accessing other web sites.

Are there any problems in network access other than the message display in the browser?
This vulnerability does not affect normal network access.

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